bahasa inggris bisnis1, meeting 7

(i) A Telex
Re Quality 402
(1)Sincere Apologies for discrepancy (2)suggest two alternatives (3)either return goods for free re-dyeing (4)or make up cloth as it (5)allowance we could offer 30x (6)production (7)regret quality 402 now out of (8)stands letter follows.
Best Regards.

(ii) A Letter
We were very sorry to hear of your problem with our sewing machine xl 150. we sent to you our local representasi to collect it. He will have arranged for and arrange a date to suit your convenience a replacement machine will be contact you within the next five days. We are certain that you will find it satisfactory in every way. Once again we apologise sincerely for any inconvenience we might have caused.